{"xsrfToken":"84cc575f-4994-415a-9c7a-a682e1ec4db6_871f8de6fd94bc2d7eb5bae58dbeff8cefe87909_lout","branding":{"id":"1","key":"dwts","name":"Digital (Web) Team Support","portalBaseUrl":"/servicedesk/customer/portal/1","logoUrl":"/rest/servicedesk/1/customer/viewport-resources/portal-logo/1/1","theme":{"headerBGColor":"#ffffff","headerLinkColor":"#292929","headerLinkHoverColor":"#121d4a","headerLinkHoverBGColor":"#121d4a","headerBadgeColor":"#121d4a"}},"helpCenterBranding":{"logoUrl":"https://api.media.atlassian.com/file/45738119-cae2-4448-9db0-9a6f121390c8/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4Y2YwYzU2My1mNzg4LTQ5YzMtYTNjYS1lYTJjMTc3ZmZmYTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjQ1NzM4MTE5LWNhZTItNDQ0OC05ZGIwLTlhNmYxMjEzOTBjOCI6WyJyZWFkIl19LCJleHAiOjE2NjA0MTQyODQsIm5iZiI6MTY2MDQxMzY4NH0.TE603GUn7epxV2QY5O3_0kYD-0DHmme03T_R1LvzNo0&client=8cf0c563-f788-49c3-a3ca-ea2c177fffa4&mode=fit","logoId":"45738119-cae2-4448-9db0-9a6f121390c8","isLogoAvailable":true,"helpCenterTitle":"Welcome to the Digital (Web) Team Help Centre","sharedPortalName":"Digital (Web) Support Centre","userInitialAnnouncementHeader":"","userInitialAnnouncementMessageWiki":"","translations":{"en-US":{"helpCenterTitle":"Welcome to the Digital (Web) Team Help Centre","sharedPortalName":"Digital (Web) Support Centre","localeDisplayName":"English (United States)"},"en-GB":{"localeDisplayName":"English (United Kingdom)"}},"canEditAnnouncement":false,"siteDefaultLanguageTag":"en-US","userLanguageTag":"en-US","portalThemeColor":"#0074e0","helpCenterTitleColor":"#ffffff","bannerMediaApiUrl":"https://api.media.atlassian.com/file/78f7d7b0-f9a7-4098-b9ce-459f424a8570/image?token=eyJhbGciOiJIUzI1NiJ9.eyJpc3MiOiI4Y2YwYzU2My1mNzg4LTQ5YzMtYTNjYS1lYTJjMTc3ZmZmYTQiLCJhY2Nlc3MiOnsidXJuOmZpbGVzdG9yZTpmaWxlOjc4ZjdkN2IwLWY5YTctNDA5OC1iOWNlLTQ1OWY0MjRhODU3MCI6WyJyZWFkIl19LCJleHAiOjE2NjA0MTQyODQsIm5iZiI6MTY2MDQxMzY4NH0.uq3IRi9cCUjYB8v0HO9wp0cnMifb-Gh3CSTf8PQN1ww&client=8cf0c563-f788-49c3-a3ca-ea2c177fffa4&height=300&mode=fit","bannerMediaApiFileId":"78f7d7b0-f9a7-4098-b9ce-459f424a8570","useDefaultBanner":false,"isBannerAvailable":true},"portal":{"id":"1","key":"dwts","projectId":10000,"serviceDeskId":1,"name":"Digital (Web) Team Support","description":"<p>Welcome! You can raise a request for Digital (Web) Team Support using the options provided.</p>","portalBaseUrl":"/servicedesk/customer/portal/1","onlyPortal":true,"reqTypes":[{"id":"20","name":"Research website","descriptionHtml":"<p>PLEASE NOTE The external relations team no longer provide research group websites please contact <a href=\"https://uniofnottm.sharepoint.com/sites/DigitalResearch/SitePages/Websites.aspx\" class=\"external-link\" rel=\"nofollow noreferrer\" target=\"_blank\">digital research</a> in the first instance.</p>","callToAction":"Research website","introHtml":"<p>Websites required to support the research community</p>","icon":10482,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10482","groups":[],"key":""},{"id":"22","name":"QR Codes and shortened URLs","descriptionHtml":"<p>Request a shortened URL and QR code</p>","callToAction":"QR Codes and shortened URLs","introHtml":"<p>Raise a request for a QR code or shortened URL using this option</p>","icon":10558,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10558","groups":[1],"key":""},{"id":"19","name":"Permissions","descriptionHtml":"<p>Please ensure the 'Email Confirmation to' field below is set to the e-mail address of the person requesting (rather than the person permissions are being requested for)</p>","callToAction":"Permissions","introHtml":"<p>Raise a permissions request using this form.</p>","icon":10499,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10499","groups":[1],"key":""},{"id":"24","name":"UX Best Practice Advice","descriptionHtml":"","callToAction":"UX Best Practice Advice","introHtml":"","icon":10471,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10471","groups":[1],"key":""},{"id":"18","name":"New Support Request ","descriptionHtml":"","callToAction":"New Support Request ","introHtml":"<p>Raise a request using this form. Please include all required details.</p>","icon":10550,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10550","groups":[1],"key":""},{"id":"21","name":"New Project Request","descriptionHtml":"","callToAction":"New Project Request","introHtml":"<p>A web team project is defined as a piece of work requiring one or more elements to be completed and a project process to be put in place to ensure delivery to an expected timeframe.</p>","icon":10511,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10511","groups":[8],"key":""},{"id":"23","name":"Analytics support form","descriptionHtml":"","callToAction":"Analytics support form","introHtml":"","icon":10490,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10490","groups":[1],"key":""},{"id":"10","name":"Emailed request","descriptionHtml":"","callToAction":"Emailed request","introHtml":"<p>Request received from your email support channel.</p>","icon":10527,"iconUrl":"https://webteam-support-uon.atlassian.net/rest/servicedeskapi/requesttype/icon/type/SD_REQTYPE/id/10527","groups":[],"key":""}],"reqGroups":[{"id":1,"name":"Website Support Request"},{"id":8,"name":"Website Project Request Form"}],"orderMapping":{"8":[21],"1":[18,19,22,23,24]},"kbs":{"kbEnabled":false,"serviceDeskId":-1},"createPermission":true,"portalAnnouncement":{"portalId":1,"canEditAnnouncement":false,"canAdministerProject":false,"portalProjectKey":"DWTS","userLanguageHeader":"","userLanguageMessageWiki":"","defaultLanguageHeader":"","defaultLanguageMessage":"","defaultLanguageDisplayName":"English (United States)","isUsingLanguageSupport":true,"translations":{}},"canViewCreateRequestForm":true,"isProjectSimplified":false},"sharedPortal":{"name":"Digital (Web) Support Centre","description":"<p>Welcome to the help center - we're here to help! Raise a request from the options provided.</p>","kbs":{"kbEnabled":false}},"portalWebFragments":{"headerPanels":[],"subheaderPanels":[],"footerPanels":[],"pagePanels":{"propertyPanels":[],"legacyPropertyPanels":[]}}}
{"headless":false,"tourEnabled":false,"wacLink":"https://www.atlassian.com/software/jira/service-desk/powered-by?utm_medium=jira-in-product&utm_source=jira_service_desk_portal_footer&utm_content=webteam-support-uon","serviceDeskVersion":"3.3.0-OD","contextPath":"","xsrfToken":"84cc575f-4994-415a-9c7a-a682e1ec4db6_871f8de6fd94bc2d7eb5bae58dbeff8cefe87909_lout","baseUrl":"https://webteam-support-uon.atlassian.net/servicedesk/customer","relativeBaseUrl":"/servicedesk/customer","customerLoginEnabled":true,"maxAttachmentSize":"1073741824","gravatarEnabled":true,"onDemand":true,"disabledFeatures":[],"enabledDarkFeatures":[],"calendarDateData":{"months":["January","February","March","April","May","June","July","August","September","October","November","December"],"monthsShort":["Jan","Feb","Mar","Apr","May","Jun","Jul","Aug","Sep","Oct","Nov","Dec"],"weekdaysShort":["Sun","Mon","Tue","Wed","Thu","Fri","Sat"],"weekdays":["Sunday","Monday","Tuesday","Wednesday","Thursday","Friday","Saturday"]},"mediaApiExternalUrl":"https://api.media.atlassian.com","mediaApiAppClientId":"8cf0c563-f788-49c3-a3ca-ea2c177fffa4","optedInFeatures":{},"fabricEmojiUrl":"/gateway/api","anonymousEnabled":true,"requestIntroEnabled":true}